FREQUENTLY ASKED QUESTIONS

What is virtual reality?

Virtual Reality is a three-dimensional, computer generated environment which can be explored and interacted with by a person. That person becomes part of this virtual world or is immersed within this environment and whilst there, is able to manipulate objects or perform a series of actions.

Why virtual reality?

Wherever it is too dangerous, expensive or impractical to do something in reality, virtual reality is the answer. While novelty in entertainment industry attract most people. Virtual reality has many other, more serious, applications in the field of art, architecture , medicine and many more.

Why HTC Vive Pro?

VIVE Pro delivers immersion unlike any other; true-to-life precise tracking, ultra-vibrant colors and uber-realistic sounds creates a world that transports you to any scene in split seconds. With the highest quality display of any VR headset, VIVE Pro gives life to any realities. It is equipped with enhanced optics, optimized ergonomic and High-Res Sound stage.

Can I just walk in or call to make a booking?

Yes! you can walk in but be sure to check availability on our website OR give us call.

Is there an age / height limit?

Minimum age is 8 years. Children under the age of 18 must be accompanied by parents/guardian physically with them to sign wavier. For optimum experience of Vive Pro minimum of 48 inch height is required.

How early should I show up?

If you are visiting DISCVR Virtual Reaity for the fist time, please arrive 15 minutes early to attend instruction session for using Vive pro. In other cases arrive 5 minutes before.

Do I need to take off my glasses while using Vive Pro?

Most of the average size glasses can fit in to VIVE pro. Our staff will assist you in wearing the headset which has special settings to adjust as per each individual head size.

What if I need to cancel a booking?

At least 24 hours in advance of your booking, we can move the booking to any date (subject to availability) or issue a full refund*

Less than 24 hours in advance of your booking, we can move the booking to any other day and will not be able to issue a refund*

Birthday Party: At least 2 weeks before the booking date.

How many people can participate at a time?

Maximum 2 people can share the play time however, only one person can play at a time.

What are safety instructions?

To experience Virtual reality guests will need to move around and be able to use at least one hand to interact with the virtual environment. If you feel uneasy at any point we recommend you to sit on the couches placed at each station and seek help from out staff immediately.